Reaccommodating People who want to chatnude

You may change your settings at any time but this may impact on the functionality of the site. THE CEO OF the airline at the centre of a controversy, which saw a video of a passenger being forcibly removed from a flight go viral, has apologised for the “upsetting event”.


"Customer issues become security problems, and as a result, there isn't as much investment in the customer service approach to defusing problems."Leff went on to say that the justifications for the security environment are strong, but there's a clear "cultural shift to criminalize customer service issues." Passengers and crew have to consider the threat of terrorism, and that dictates a number of decisions—including the crew on United Flight 3411 calling security, rather than further attempting to defuse the situation themselves.

In an already stressful job, such a situation immediately appears intractable.

This site uses cookies to improve your experience and to provide services and advertising.

By continuing to browse, you agree to the use of cookies described in our Cookies Policy. Yv8Q— Bradd Jaffy (@Bradd Jaffy) April 10, 2017 An administrative error had apparently seen the flight overbooked.

With four seats needed to enable United employees to make their shifts on flights the following day, airline employees asked for volunteers to have their tickets re-assigned to another flight.

United wasn't the worst domestic airline when it came to involuntary denials of boarding last year—it was fifth best, though best in this regard is a dubious honor—and the company even dropped its rate by 55 percent from 2015.

Overall, while passengers might complain on social media when it happens, it hasn't led to significant changes in consumer behaviors.

Until a few weeks ago, I would have said the most important thing about the word accommodate is that it has two “c’s” and two “m’s.” It’s one of those words an editor reflexively checks for spelling whenever it appears, even in other people’s publications.

Tags: , ,